Shipping policy

All UK and international orders will be fulfilled with tracking.

We aim to process orders and fulfil delivery within the following timeframes:

UK
3-5 Working Days

Europe
5-7 Working Days

International
7-10 Working Days

Customs charges may apply to international shipments, and these charges can vary based on the destination country and the package’s value. These charges are set by the customs office in the destination country and are not included in the item’s price or shipping cost. Customers are responsible for these charges to ensure timely receipt of their orders.

Please be aware that our delivery partners may occasionally be facing delays with international shipments. We strongly recommend our customers to place their orders early to prevent any potential inconvenience. If there’s a delay, feel free to reach out to us for updates, which we’ll provide as soon as we have them. Please understand that these delays are beyond our control, and we are unable to offer refunds for late deliveries. We appreciate your understanding and patience during these difficult times.

Guaranteed Satisfaction

We recognize the importance of prompt delivery for our customers, and we work diligently to ensure that all orders are delivered within the expected timeframe. However, in situations where delivery is delayed due to circumstances beyond our control, we regret to inform our customers that we will not be issuing refunds.

This policy is in place to help us maintain the quality of our services and deliver the best possible experience to our customers. Rest assured, our team will do everything possible to reduce delivery delays and ensure your orders arrive as swiftly as possible.